Terms of Service

By accessing or using OrbitNest Studio (the “Service”), you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation and “you” refers to that organisation.

OrbitNest Studio is a developer platform that provides managed backends — PostgreSQL databases, authentication, edge functions, object storage, and observability — accessible via a web dashboard, official SDKs, and a REST API. Features and limits may change from time to time; material changes will be announced in the Studio or by email.

• You must provide accurate information when creating an account and keep it current.
• You are responsible for safeguarding your credentials, API keys, and any tokens issued to you or your applications. Treat the service-role key like a production database password.
• You must be at least 16 years old (or the age of digital consent in your jurisdiction).
• You are responsible for all activity that occurs under your account and projects.

You agree not to, and not to permit others to:

• Use the Service to send spam, malware, phishing content, or otherwise violate applicable law.
• Abuse, probe, or interfere with the integrity or performance of the Service or its infrastructure.
• Reverse engineer, decompile, or attempt to extract source code, except to the limited extent this is permitted by law.
• Use the Service to store or process content that is illegal, infringing, or violates the privacy or rights of others.
• Bypass or disable any rate limits, usage quotas, or security features; create accounts by automated means; or resell access to the Service without prior written permission.

You retain all rights to content you upload, store, or generate using the Service (“Your Content”). You grant us a limited licence to host, transmit, display, and process Your Content solely to operate and secure the Service on your behalf.

You are responsible for Your Content, for ensuring you have the right to store it, and for providing any notices or consents required by law for end-users whose data you process using the Service.

• Paid plans are billed in advance on a monthly or annual cycle. Fees are non-refundable except as required by law or as stated in these Terms.
• Usage-based charges (egress overages, additional storage) are billed in arrears at the rates published on our pricing page.
• You authorise us to charge the payment method on file for all applicable fees. Taxes are your responsibility unless stated otherwise.
• We may change prices with at least 30 days' notice. Changes take effect at the start of your next billing cycle.
• Free trials are limited per organisation and convert to the selected paid plan at the end of the trial unless cancelled.

The Service, including its software, UI, logos, and documentation, is owned by OrbitNest and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to access and use the Service during your subscription. Open-source components are licensed under their own licences — see the licence files in each SDK repository.

The Service may integrate with third-party providers (OAuth providers, payment processors, email delivery, infrastructure vendors). Your use of those integrations is subject to the respective provider's terms. OrbitNest is not responsible for third-party services beyond our own Service.

You may cancel your subscription at any time from your account settings. We may suspend or terminate access if you violate these Terms, fail to pay fees when due, or if required by law. On termination, we will provide a reasonable window to export Your Content before deletion; see the Privacy Policy for retention details.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and course of performance. We do not warrant that the Service will be uninterrupted or error-free. Use is at your own risk.

To the maximum extent permitted by law, OrbitNest and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service.

Our total liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the fees you paid to us in the twelve months preceding the event giving rise to the claim, or (b) USD 100.

You agree to indemnify and hold OrbitNest harmless from any claims, damages, liabilities, and costs (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or any applicable law.

These Terms are governed by the laws of the jurisdiction where OrbitNest is established, without regard to conflict-of-laws principles. Any dispute will be resolved in the competent courts of that jurisdiction, unless mandatory law provides otherwise.

We may revise these Terms from time to time. If changes are material, we will provide at least 14 days' notice before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Email support@orbitnest.io.